FAQ

Ordering

Do I need an account to place an order?
No, you can check out as a guest.

Can I change or cancel my order?
Please contact us as soon as possible. Orders that have already been processed or shipped cannot be changed or canceled.

Shipping

When will my order arrive?
Delivery times vary by location and shipping method. Tracking details will be emailed once shipped.

Can I change my shipping address?
Address changes are only possible before the order is processed.

Payments

What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, AMEX) and other secure payment methods available at checkout.

Security

Is my payment information secure?
Yes. All transactions are encrypted and processed securely. We do not store your payment details.